Saturday, 12 January 2013

Complain Culture

just wondering why people like to complain...i feel that the complain culture here is quite "on". people complain everywhere and social networking sites are now the most popular platform for people to complain and rant. they complain on twitter, facebook and whatever shit there is. and you can see that in many of these complain-posts, there will usually be many likes..wth rite. i agree that sometimes people do need to complain. this is to ensure that actions will be taken as a result of the complain and things will further improve. for example, a service for a certain restaurant is bad. one customer then complains about the service. it is through this complain that things will improve and the customer service will be better. however, i feel that the complain culture here is too much and people complain over everything that they are against with.i see this as not appreciating what you have and not knowing how to be grateful. i will not object if that complain will benefit other people and will make a situation improve. nevertheless, it should not be too overly done to the extent that you complain over every little things or to the extent that you humiliate other people. what i mean by this humiliation is through complaining the wrong way. going back to the example of the bad service in the restaurant.
In noticing that the service of the restaurant is bad,
Person A: Approach the manager and talk to the manager directly about the bad service.
Person B: Go to the facebook page of the restaurant and post about its bad service.
Seriously i prefer the first option but i tell you people today will mostly be Person B. what they will do is that, they will complain on the company's facebook page. this complain will then receive many likes. In that process, Person B will feel that he is much supported. The restaurant will receive much humiliation from that complaint and people working there will be scolded. Person B seriously have no idea what mess he brought to the company? That complain may also discourage people from going to that restaurant hence affecting its business. No doubt, things might improve from this complain. But things will also improve if you are Person A. The point im trying to bring here is that you can complain but do not overly do it such that you complain over every small unhappiness you feel. this could make you be seen as an ungrateful person. also, you have to complain in a right manner. the goal of complaining is only to improve things. not more than that. For us who don't complain good job. Do your part by not liking complain posts. Thanks.

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